Last Updated: January 12, 2018
INFORMATION WE COLLECT
Information You Provide to Us:
When using the Site or registering for an account, we may ask you to provide us with certain information such as your name, e-mail address, company name, and phone number (“Personal Information”). SXWorks may also ask you to provide other information about yourself, such as demographic information. If we combine demographic or other information we collect about you with Personal Information about you, we will treat the combined information as Personal Information. If you do not want your Personal Information collected, please do not submit it.
Information We Collect Automatically:
Usage Information. We collect certain usage information about the Site, such as the number and frequency of visitors to certain parts of the website, browser type, operating system, page served, and preceding page views (“Usage Information”). Usage Information is generally non-identifying, but if SXWorks associates it with you as a specific and identifiable person, SXWorks treats it as Personal Information. SXWorks may provide aggregate statistics about Usage Information or demographic information with third-parties, but this information will not include Personal Information.
Device Information. In the course of collecting Usage Information, SXWorks also may automatically collect your IP address or other unique identifier (“Device Identifier”) for the computer, mobile device, technology or other device (collectively, “Device”) you use to access the Site. A Device Identifier is a number that is automatically assigned to your Device when you access a website or its servers, and our computers identify your Device by its Device Identifier. When you visit the Site, we may view your Device Identifier. We use this information to improve your experience on the Site, to enhance our Site, and to protect the Site.
Cookies. The technologies used on the Site to collect Usage Information, including Device Identifiers, may include, without limitation, cookies. Cookies are data files placed on a Device when it is used to visit the Site. SXWorks may place cookies or similar files on your Device for security purposes, to tell us whether you have visited the Site before, if you are a new visitor or to otherwise facilitate site navigation, and to personalize your experience while visiting our Site. Cookies allow us to collect technical and navigational information, such as browser type, time spent on our Site, and pages visited. Cookies may enhance your online experience by saving your preferences or remembering items placed in your cart while you are visiting a particular part of the Site. If you have provided us with your Personal Information, for example, when you registered for an account or requested information from us, we may associate this Personal Information with information we have collected through cookies, tracking pixels, mobile identifiers or other technologies. If you would prefer not to accept cookies, most browsers will allow you to: (i) change your browser settings to notify you when you receive a cookie, which lets you choose whether or not to accept it; (ii) to disable existing cookies; or (iii) to set your browser to automatically reject any cookies. However, please be aware that if you disable or reject cookies, some features and services on our Site may not work properly because we may not be able to recognize and associate you with your profile.
Do Not Track. Currently the Site is not designed to respond to “Do Not Track” signals sent from your browser. For more information more about “Do Not Track,” please visit www.allaboutdnt.org.
We collect the following information:
Plugins (apps/tools) Installed
Google Analytics is a website traffic analysis application that provides real-time statistics and analysis of user interaction with the website.
SEMrush is a powerful and versatile competitive intelligence suite for online marketing, from SEO and PPC to social media and video advertising research.
Yoast SEO provides options to optimize pages for search engines, connects to social sites and shares user data with social sites. May not be relevant for Fike.com
Hotjar allows you to get access to your website’s heat map, take digital snapshots that display your visitors’ click behavior.
Constant Contact provides email, social media and event marketing tools
Internet Protocol (IP) Address; Browser type and Version; Geolocation; Clicking-behaviour. We collect this information for functional and analytical purposes.
HOW WE USE YOUR INFORMATION
We may also use your information to:
• respond to requests for customer support or general inquiries;
• to improve the SXWorks Site;
• to personalize and support your experience on the Site;
• to contact you regarding products and services offered by the SXWorks Parties that may be of interest to you;
• to send you communications including newsletters and other notifications regarding changes to our Site, updates, and administrative messages;
• to verify your identity, detect or prevent fraud, or security alerts;
• for any other purpose for which the information was collected;
Political Advocacy. From time to time, SXWorks participates in political advocacy regarding important intellectual property ownership and performance rights. We may send you e-mails to seek your involvement and assistance in campaign activities, such as signing petitions or surveys, or sending emails including your information to political representatives.
HOW WE SHARE YOUR INFORMATION
SXWorks Parties. We may share your information (including your Personal Information) with the SXWorks Parties for their own marketing or advertising purposes.
Service Providers. We may enter into relationships with third parties who: (a) provide vendor services to us (e.g. data management, billing, storage services, and IT services) or (b) perform functions on our behalf, such as companies or individuals that host or operate our Site, analyze data, or provide customer service. In any of these circumstances, we disclose Personal Information only to the extent it is necessary, and we further require that the third party maintain the confidentiality of your Personal Information. SXWorks does not otherwise share, nor does it sell, trade or rent, your Personal Information to third parties.
Business Transfers. We may share your information, including Personal Information, with our parent company, SoundExchange, Inc. (or its subsidiaries and affiliates) for internal reasons, primarily for business and operational purposes. We may share or transfer your information, including your Personal Information in connection with a merger, sale, acquisition, divestiture, restructuring, reorganization, dissolution, bankruptcy or other change of ownership or control by SXWorks or any affiliated company (in each case, whether in whole or in part).
YOUR PRIVACY CHOICES AND ACCESS
You may always direct us not to use your Personal Information to provide you with updates, offers, or not to send you newsletters, emails or other communications by:
• sending us an e-mail at [email protected]; or
• following the removal or unsubscribe instructions in the communication that you receive.
If you wish to verify, correct, or update any of your Personal Information collected through the Site, you may update your information through your account or contact us at the email included above. In accordance with our routine record keeping, we may delete certain records that contain Personal Information that you have submitted through the Site. We are under no obligation to store such Personal Information indefinitely and disclaim any liability arising out of, or related to, the destruction of such Personal Information. In addition, you should be aware that it is not always possible to completely remove or delete all of your information from our databases without some residual data because of backups or other technology-related reasons.
YOUR CALIFORNIA PRIVACY RIGHTS
We do not share your Personal Information with third parties for their marketing purposes without your consent.
Although SXWorks uses reasonable efforts to safeguard your Personal Information, transmissions made by means of the Internet cannot be made absolutely secure. All third parties that provide services for us are obligated to protect your Personal Information in accordance with SXWorks’ policies, except if we inform you otherwise at the time of collection. We are not responsible, and will have no liability for, disclosure of Personal Information due to errors in transmission or the unauthorized acts of third parties.
LINKS TO OTHER SITES
The Site may provide links to other websites that we do not own or operate. To the extent that any linked websites are not part of the Site, we do not control, recommend or endorse and are not responsible for these websites or their content, products, services, or privacy policies or practices. These other websites may send their own cookies to your Device, they may independently collect data or solicit Personal Information and may or may not have their own privacy notices or policies. You should also independently assess the authenticity of any website which appears or claims that it is our Site (including those linked to through an email or social networking page).
VISITORS UNDER THE AGE OF 13
SXWorks does not knowingly collect any Personal Information from anyone under the age of 13. If a child under 13 submits Personal Information to SXWorks and we learn that that Personal Information is the information of a child under 13, we will attempt to delete the information as soon as possible.
CONSENT TO PROCESSING AND TRANSFER OF INFORMATION
The Site is operated in the United States. Given that we are an international business, our use of your information necessarily involves the transmission of data on an international basis. If you are located in the European Union, Canada or elsewhere outside of the United States, please be aware that information we collect may be transferred to and processed in the United States. By using the Site or providing us with any information, you consent to the collection, processing, maintenance and transfer of such information in and to the United States and other applicable territories in which the privacy laws may not be comprehensive as or equivalent to, those in the country where you reside and/or are a citizen.
SXWorks welcomes your questions and comments.
By E-mail: [email protected]
733 10th St. NW
Washington, DC 20001